The easiest way to book your product in for repair with Scottish Mountain Gear is to use this form.
Once your form is submitted, your information will be passed to our secure repair management system. You will then receive an email with a booking summary for you to print out and enclose with your item. An address label will also be generated for you to attach to the outside of your parcel. This helps us to identify your product when it arrives in our repair centre.
If you have any queries at all please contact us on 0131-564 1000 for advice.
If you would like to make an enquiry before booking in your product for repair, please use our enquiry form.
PLEASE KINDLY ENSURE YOUR ITEM IS CLEAN (FREE FROM PET HAIR, MUD, MOULD etc.) AND IS DRY BEFORE POSTING TO US. WE RESERVE THE RIGHT TO BILL CLEANING OR RETURN TO YOU UNREPAIRED AT YOUR EXPENSE FOR HYGIENE REASONS.
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