In 1983 our business was established as 'Tent Repair Service', our name may have changed however we've been repairing tents day-in, day-out, for over thirty-five years!
We are one of the few tent repair companies in the UK and Ireland who are experts in the repair of bivi bags and lightweight small tents which sleep up to four people. In general, if you can comfortably carry your tent in a rucksack and it is around 2.5 metres squared or smaller we are happy to help.
If anything goes wrong with a tent within your warranty period the tent is normally repaired or replaced at no cost to yourself with the manufacturer being billed. Most manufacturers have a strict procedure for authorising warranty claims which you will have to follow, generally this involves returning your tent to us via the retailer from whom you purchased the tent. If anything happens to the tent out with the manufacturer's warranty, or if the warranty does not cover the damage, then we can usually repair the item with original or equivalent parts at a relatively low cost.
The most common repairs we undertake on tents are to the zips, poles, replacing groundsheets and patching holes and tears. We always consider the value of the tent and the cost of the repair and we may advise that a tent, particularly an older one, is uneconomic to repair.
We will test your tent on receipt to confirm it is still performing as expected and remains waterproof. Please note that no matter the age of the tent there are a number of factors which can accelerate the degradation of the fabric. Tents should always be fully dried out and stored away in a clean condition. They should be stored loose or hung up out with the tent bag, away from sunlight and sources of heat. We would also advise that you consider applying a reproofing treatment on a regular basis and follow specific manufacturers care instructions.
|Replace zip slider||£15.00|
|Replace straight zip - length less than 1 metre||£35.00|
|Replace straight zip - length greater than 1 metre||£45.00|
|Replace straight zip - length greater than 2 metres||£50.00|
|Replace curved zip - length less than 2 metres||£45.00|
|Replace curved zip - length greater than 2 metres||£55.00|
|Small patch on inner tent||£18.00|
|Small patch on flysheet and re-seal||£20.00|
|Small patch on groundsheet and re-seal||£20.00|
|Replace entire groundsheet - 1/2 person tent||£80.00|
|Replace entire groundsheet - 2/3 person tent||£95.00|
|Replace entire groundsheet - 4 person tent||£130.00|
|Pole sleeve patch and re-seal||£22.00|
Please note - the condition of your tent fabric will need to be assessed on receipt to ensure it is suitable for re-taping.
|£5.00 per metre|
|Fit snow valancing||£10.00 per metre|
|Replace peg rubbers||£1.00 each|
|Replace pole stop webbing and eyelets||£18.00 each|
|Replace midge netting door||£45.00|
|Suter test fabric||£20.00|
Prices include Value Added Tax at 20% however exclude UK postage and packing costs at £9.00 (under 10kg). Given the high value of the products that we receive, we use a premium tracked service which offers us the security and insurance required.
For the last 36 years we have repaired and maintained tents of all sizes.
In the past few years the number of large tents we receive for repair has significantly reduced.
Regrettably, with the pressure of other work, it is no longer economic to devote the significant amount of workshop space needed to work on the largest tents.
We are no longer accepting family or large tents for repairs. Similarly, we no longer repair caravan awnings or roof tents.
Alongside quality repairs to specialist clothing, rucksacks and other textile products we will continue to repair bivi bags, hike tents and medium sized tents which are up to ‘four-person size’.
We would like to thank all our previous customers for your support over the years and hope you understand the background to our decision.