In 1983 our business was established as 'Tent Repair Service', our name may have changed however we've been repairing tents day-in, day-out, for over thirty-five years!
We are one of the few tent repair companies in the UK and Ireland who are experts in the repair of bivi bags, lightweight specialist tents and mid-sized tents which sleep up to four people. Scottish Mountain Gear can also repair, test and warranty your GORE-TEX® bivi bags and tents.
If anything goes wrong with a tent within your warranty period the tent is normally repaired or replaced at no cost to yourself with the manufacturer being billed. Most manufacturers have a strict procedure for authorising warranty claims which you will have to follow, generally this involves returning your tent to us via the retailer from whom you purchased the tent. If anything happens to the tent out with the manufacturer's warranty, or if the warranty does not cover the damage, then we can usually repair the item with original or equivalent parts at a relatively low cost. Please contact us directly for non-warranty repairs.
The most common repairs we undertake on tents are to the zips, poles, replacing groundsheets and patching holes and tears. We always take into account the value of the tent and the cost of the repair and we may advise that a tent, particularly an older one, is uneconomic to repair.
If you need some guidance as to how we can assist with any damage to your tent please call our repair centre on 0131-564 1000. To book your tent in for repair please use our online repair booking form which greatly speeds up the handling of your repair when your damaged tent arrives at our repair centre. Please only send us the part of the tent which requires a repair, there's no need to send in your flysheet or poles if it's just your inner tent that needs attention!
|Replace zip slider||£15.00|
|Replace straight zip - length less than 1 metre||£35.00|
|Replace straight zip - length greater than 1 metre||£45.00|
|Replace straight zip - length greater than 2 metres||£50.00|
|Replace curved zip - length less than 2 metres||£45.00|
|Replace curved zip - length greater than 2 metres||£55.00|
|Small patch on inner tent||£18.00|
|Small patch on flysheet and re-seal||£20.00|
|Small patch on groundsheet and re-seal||£20.00|
|Replace entire groundsheet - 1/2 person tent||£80.00|
|Replace entire groundsheet - 2/3 person tent||£95.00|
|Replace entire groundsheet - 4 person tent||£130.00|
|Pole sleeve patch and re-seal||£22.00|
Please note - the condition of your tent fabric will need to be assessed to ensure it is suitable for re-taping, especially if long seams are to be re-taped.
|£5.00 per metre|
|Fit snow valancing||£10.00 per metre|
|Replace peg rubbers||£1.00 each|
|Replace pole stop webbing and eyelets||£18.00 each|
|Replace midge netting door||£45.00|
|Suter test fabric||£20.00|
Prices include Value Added Tax at 20% however exclude the return postage costs.
For the last 36 years we have repaired and maintained tents of all sizes.
In the past few years the number of large tents we receive for repair has significantly reduced.
Regrettably, with the pressure of other work, it is no longer economic to devote the significant amount of workshop space needed to work on the largest tents.
We are no longer accepting them for repair.
Alongside quality repairs to specialist clothing, rucksacks and other textile products we will continue to repair bivi bags, hike tents and medium sized tents which are up to ‘four-person size’.
We'd like to thank all of our large tent and awning customers for your support over the years and hope you understand the background to our decision.