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Manufacturer Support
Manufacturer Support

The Scottish Mountain Gear team are here to support your brand. As well as providing you with a comprehensive repair service we can operate and manage your warranty programme. Our support services are designed to reduce your costs and improve the service provided to your retailers and product users.

We can configure our service package to suit your own specifications; our support operation follows the warranty guidelines which you define. We simply handle all of your warranty claims, returns and repairs in line with these guidelines.

If you currently operate a customer service department and are considering outsourcing some of all of your work, if you’re an international company looking for a trusted presence in the UK or Europe or if you’re launching a new brand or product and need top quality support then please speak to us. We’ve been successfully supporting manufacturers for over 30 years, we’re experts in our field and won’t let you or your customers down.

For further information on how we can help to support your brand - 

We look forward to hearing from you and to providing your retailers and product users with the best support services possible.